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Incident Support

24/7 Incident Escalation Support to Provide Your Organization Peace of Mind

Pinnacle Core is fully equipped to assist you with our Incident Support Solution, a service that provides 24/7 support to managers, supervisors and employees in reporting organizational incidents by way of a dedicated phone line, ensuring a structured and timely response. The support line is managed by incident security specialists who detect, analyze, and report incidents affecting your assets (human, material, intangible) and your reputation.

Infrastructure & Networking Consulting

Design, maintain infrastructure services, including the installation, architecture, design, setup, programming, troubleshooting, and maintenance of network and security software and hardware in a mixed vendor environment equipped infrastructure. Work with vendors, customers, partners, providers, and peer technical staff on implementation, optimization, and security of Network and Security system. This includes, but is not limited to, troubleshooting infrastructure and services including routers, switches, access points, DNS and DHCP appliances, load balancers in both an on-premises environment and an Azure cloud environment, layer 7 firewalls, remote access solutions and site connectivity.

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Cybersecurity Services.

Cybersecurity awareness training Simulated phishing campaigns Software purchases Password managers IT staff upskilling Monitoring services Firewalls /VPN

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DevOps Services

Our DevOps consulting services are designed to help organizations accelerate the delivery of their software products and services. We offer a wide range of services and have a team of experts in the latest DevOps technologies and methodologies. We work closely with our clients to understand their specific needs and goals. Whether you’re looking to improve the efficiency of your software development processes, increase the scalability and reliability of your infrastructure, or achieve compliance with industry regulations, our DevOps services can help you reach your goals.

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Strategy & Roadmap

Proven history of turning visions into actionable strategies and roadmaps that align with your business goals and drive measurable success. Time to accelerate Digital Transformation & Boost Operational Efficiency.

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Change Management

Leverage ITIL best practices to ensure efficient and effective service delivery, while driving operational excellence and continuous improvement across all associated services. Implement ITSM practices IAW the current ITIL best practices framework. Manage the Change Management process to ensure that changes are carried out in a controlled, efficient, and low-risk manner. Manage the end-to-end lifecycle of all IT changes, including standard, emergency, and major changes. Evaluate and assess change requests (RFCs) for risk, impact, and resource requirements. Coordinate and assist with Change Advisory Board (CAB) meetings. Ensure changes are properly documented, tested, and approved before implementation. Monitor and report on change metrics, KPIs, and trends to drive continuous improvement. Maintain and improve the Change Management process, policies, and procedures. Ensure compliance with internal controls, audit requirements, and regulatory standards

Pinnacle Core Consulting Human Resources Services:

What You Get

Secure and compliant hybrid infrastructure solutions.

From secure colocation and high-performance private cloud to seamless integration with hyperscale cloud platforms like AWS and Azure, we help you find the right solution for every workload. Backed by 24/7/365 expert management and professional services, so your infrastructure stays secure, compliant, and optimized at all times.

No two workloads are alike—so no two solutions we build are, either. Discover the power of hybrid cloud solutions, all managed through one convenient dashboard.

 

We build more than infrastructure, and human capital management model — We build partnerships that illuminate the path to breakthroughs that transform your business